Privacy Policy

Last updated: January 2025

Bright Home Plan ("we," "us," "our") respects your privacy. This policy explains what information we collect when you use brighthomeplan.com, request quotes, book services or subscribe to our newsletter, and exactly what we do with it. We serve homeowners across the USA from our headquarters at 322 N 300th W, Blanding, Utah 84511.

1. Information We Collect

Information you give us: name, email address, phone number, ZIP code, service selections, project details and any message content you submit through our booking form, contact form or newsletter signup.
Communication records: copies of your enquiries, our responses, and notes from consultation calls, kept to serve you consistently.
Project information: property address, site photos, measurements and design approvals collected during an active renovation project.
Technical data: IP address, browser type, device type and pages visited, gathered through standard server logs and analytics.

2. How We Use Your Information

To respond to enquiries and schedule free consultations (typically within 24 hours).
To prepare fixed-price quotes, manage active projects and deliver warranty service.
To send our monthly newsletter — only if you explicitly subscribed. Every email contains a one-click unsubscribe link.
To improve our website, services and customer experience.
To comply with legal, tax, licensing and insurance obligations.

3. What We Never Do

We do not sell, rent or trade your personal information. Not to data brokers, not to "marketing partners," not to anyone. Your project details and contact information are used by our team — and the vetted crews working on your home — and no one else.

4. Service Providers We Rely On

We share the minimum necessary data with trusted providers who help us operate: email delivery services, our lending partners (only if you request financing), analytics providers, and background-checked subcontractors assigned to your project. All are contractually bound to protect your data and use it solely for the service they perform for us.

5. Cookies & Analytics

Our website uses a small number of essential cookies and standard analytics tools to understand how visitors use the site (which pages help people, where they get stuck). You can block or delete cookies in your browser settings at any time; the site will continue to work.

6. Data Retention

Enquiry and quote data: kept up to 24 months if no project results.
Active and completed project records: kept for 7 years to honor warranty claims and meet tax/legal requirements.
Newsletter subscriber emails: kept until you unsubscribe, then deleted within 30 days.

7. Your Rights

Depending on your state of residence (including rights under the California Consumer Privacy Act and similar state laws), you may have the right to:

Request a copy of the personal information we hold about you.
Request correction or deletion of your personal information.
Opt out of marketing communications at any time (use the unsubscribe link or our unsubscribe page).
Request that we do not sell your personal information — a request we honor trivially, since we don't sell it in the first place.

To exercise any right, email privacy@brighthomeplan.com or call (435) 678-7873. We respond within 30 days.

8. Data Security

We use HTTPS encryption across our website, restrict access to personal data to trained employees who need it, and require confidentiality from all project partners. No method of transmission over the internet is 100% secure, but we treat your data with the same care we'd want for our own homes.

9. Children's Privacy

Our services are directed to homeowners 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it promptly.

10. Third-Party Links

Our site may link to partner sites (e.g., financing providers). We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

11. Changes to This Policy

If we update this policy, the revised version will be posted on this page with a new "last updated" date. Material changes affecting how we use your information will be communicated directly to active customers.

12. Contact Us

Bright Home Plan — Privacy Office
322 N 300th W, Blanding, Utah 84511, USA
Email: privacy@brighthomeplan.com · Phone: (435) 678-7873